Empowering CSOs to tell inspiring stories of change
Client:

Year:
ELSAM (Lembaga Studi & Advokasi Masyarakat)

2024
CSOs primarily focus on driving change, and we believe their impactful stories deserve to be shared widely to inspire others. However, the challenge lies in conveying these stories in ways that captivate and connect with a diverse audience.

C4C addresses this need through targeted training on crafting compelling stories of change. Through the training, participants can gain practical tools and strategies to create messages that resonate instantly—making them clearer, more engaging, and deeply relatable, all while driving meaningful impact.

Start by understanding the readers of your story

An effective story of change starts with understanding your audience. Readers naturally wonder, “What’s in it for me?” or “Why does this matter?”, so C4C recommends using these frameworks to identify your audience and shape the story around their interests:

The Driver, The Elephant, and The Path

This metaphor explains why people often avoid actions they know are beneficial or persist in behaviors they know are harmful. Each aspect represents a different factor influencing behavior:

  • The Driver represents rational thinking—knowing what actions to take and why they matter.
  • The Elephant symbolizes the emotional side of behavior, such as habits, fears, and social identity, which can be the hardest to change.
  • The Path refers to the physical and social infrastructure that supports or hinders behavior change.

For example, this framework can help explain why some highly-educated individuals may struggle to participate in collective actions supporting human rights initiatives led by CSOs, despite their level of knowledge:

From-To Table

This tool helps identify the desired changes in the audience's opinions, feelings, and behaviors after receiving the message. Continuing with the same topic as the Driver, Elephant, and Path metaphor, here’s how you can fill in the From-To table:
Try to fill in the table using direct responses, particularly for the “Think” section. Also, make sure the "Do" section reflects realistic expectations.

Assessing the theory of change for your story

After understanding your readers, the next step is leveraging a Theory of Change—a detailed framework illustrating how and why the desired impact is expected to occur within a specific context. For CSOs, this context might align with their core focus areas, such as human rights, climate change, or social justice.

Shifts in public opinion often act as intermediate impacts, laying the foundation for ultimate outcomes, which usually fall into two categories: policy change or behavioral change. Evaluating whether the outcomes are intermediate or ultimate is crucial while developing a story of change, as both are valuable when presented with clear and convincing arguments.

Crafting the narratives

The next step is to craft an engaging story. Start by choosing key characters—like beneficiaries or local champions—who will carry the narrative. These characters should be relatable, helping readers connect emotionally with their journey. A good story not only captures attention but also leaves a lasting impression. To achieve this, use storytelling arcs such as overcoming challenges or personal transformation. These elements make the story more memorable and impactful, ensuring it relates to your audience.

Why start our approach?

These steps have been successfully applied by think tanks like ELSAM, whose members improved their ability to create stories of change that gain stakeholder support and advance evidence-based policies to protect human rights. Your CSO can also enhance its skills in making stories of change by enrolling in C4C training.

Let’s master the art of sharing impactful stories together to drive change.
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