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Full-time

An unflappable and fast-learning senior project facilitator

Projects are the heartbeat of Communication for Change (C4C). All of us spend most of our time working on projects and very little on routine tasks. We are committed to delivering quality work on time that meets the mutually-agreed specifications. And we want to do it sustainably, by making fair profits and maintaining the well-being of our team members.

The position

As C4C expands, we need a senior project manager who behaves more like a facilitator. We are aware that many people already perform this role with different job titles, such as account managers, product managers, program managers, or producers. We do not care what your current or last job titles are (in fact, we will discuss what you want your job title is once you’re in). As long as you believe you have what it takes, you are invited to apply. 

Key performance indicator

For each project that she or he facilitates, the indicators we use to measure her or his performance are:

  1. On-time completion rate of deliverables 
  2. Project’s profitability
  3. Client’s satisfaction rate
  4. Team member’s happiness level

Responsibilities

To meet those performance goals, she or he is expected to

  • Guide and facilitate our projects with a keen sense of budget, scope, timeline, staff, and all of the complicated places in between
  • Defend our teams, clients, and projects from miscommunication, missed deadlines, scope creep, and any other failures
  • Champion the well-being of the people involved in their projects
  • Initiate or facilitate strategic decisions that uphold the goals of our projects (quality, timeliness, profitability, team’s mental health)
  • Be fully informed on the conversations that are happening on projects so they can drive action in the right direction

We imagine her or his day-to-day tasks to cover the following

  • Create project estimates, including for new business proposals
  • Create and upkeep project plans (or project charters)
  • Manage tasks and monitor their progress
  • Report on status, internally and externally to our clients or donors
  • Plan our team’s time and balance their workload
  • Wrangle calendars and meetings
  • Motivate teams
  • Monitor scope
  • Facilitate communications with our partners, vendors, and clients or donors

Requirements

We understand that this role is one part of technical expertise and three parts of emotional intelligence. Thus we expect she or he possesses the following qualities:

  • Eagle eye for project issues: able to spot a project’s issues before they become big problems and handle them with ease
  • Clear, calm communicator, in both Indonesian and English, written and oral
  • Empathetic: able to put herself or himself in the shoes of the people she or he is dealing with to discover intent and motivations
  • Adaptable: able to find ways to keep a project moving, no matter what, as changes being thrown at the projects
  • Invested in the work: able to get out from behind her or his spreadsheets or Gantt charts and play an active role in our projects.

We want someone with at least 3 years of proven track records. References matter a lot, so please make sure you include them in your application.

Remuneration

The monthly salary will be in the range of Rp 12.000.000 to Rp 18.000.000 after-tax (but you have to pay your part for BPJS Ketenagakerjaan). We provide health insurance.

Behavior and skills we value from our employees

In Communication for Change, people are rewarded and promoted when they:

  • Consistently refuse to do mediocre jobs: we hate jobs that are done for the sake of completing them or meeting the minimum requirements. We want team members who put serious effort into their work and tie in their professional pride with the quality of their output. We don’t hire those who miss deadlines, cut corners, are easily satisfied with their own results, or give up easily.
  • Are respectful to others: we respect others’ time. We are punctual and come to meetings prepared. We respect others’ presence. We listen to others to really understand them. We put away our phones so we can pay full attention to them. Lastly, we don’t believe brilliant jerks exist: nobody can be so brilliant she or he can get away with treating others rudely.
  • Make things happen, not wait for things to happen: we promote people who take initiatives and act in advance of a future event. We don’t want colleagues who always need to be asked to do something. We anticipate and prevent, instead of reacting and fixing. We are somewhat impatient and don’t tolerate unsettled or unexplained details.
  • Are intellectually hungry and humble: we never stop learning about topics that are related to work and ones that give us personal satisfaction. We publicly admit when we don’t know and deliver on the promise that we’ll find out as soon as possible.

Work conditions

We operate in full remote mode from Day 1, way before COVID-19. This is ideal for people who hate commuting, love working in their pajamas, and don’t mind having less social time with their colleagues. Although it provides some degree of flexibility, you cannot treat it as a part-time job in addition to your main responsibility, including homemaking or caregiving.

Communication for Change is founded by minorities and does not discriminate against any employee or job applicant because of gender, race, religion, sexual orientation, disability, or age.

How to apply

Please send your application to job@communicationforchange.id. Explain why you think C4C is the right place for you and why you are the best candidate for us.

Please do not reveal your year of birth, religion, and gender on your CV. Make sure you show us your relevant experiences and list down people who can vouch for your achievements. 

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